Cancellation Policy

Welcome to WOT Innovation Technologies . This Cancellation Policy explains how project cancellations are handled for our services.

1. General Overview

Our services include custom digital solutions such as web development, mobile app development, digital marketing, branding, SEO, and cloud services. Since these services are tailored, cancellation terms depend on project stage and work completed.

2. Project Cancellation Requests

Clients may request cancellation by contacting us via email or official communication channels. All cancellation requests must include project details for verification.

3. Cancellation Before Work Starts

If a project is cancelled before any work has started, a full or partial refund may be issued, depending on administrative or setup costs already incurred.

4. Cancellation After Work Has Started

If work has already begun, the client will be billed for all completed work, time invested, and resources used up to the cancellation point. Any remaining balance (if applicable) may be refunded after evaluation.

5. Milestone-Based Projects

For projects divided into milestones:

  • Completed milestones are non-refundable
  • Ongoing milestone work may be paused or partially billed
  • Future milestones will be cancelled upon request

6. Subscription or Ongoing Services

For recurring services such as SEO, marketing, or maintenance:

  • Clients may cancel with prior notice (as per agreement)
  • Services will continue until the end of the current billing cycle
  • No refunds are issued for partially used service periods

7. Third-Party Services

Any third-party costs (domains, hosting, plugins, ads, APIs, etc.) are non-cancellable and non-refundable once purchased.

8. Processing Time

Approved cancellations will be processed within 7–14 business days. Any applicable refunds will be issued to the original payment method.

9. Policy Updates

We reserve the right to update this Cancellation Policy at any time. Changes will be reflected on this page with the updated effective date.

10. Contact Information

WOT Innovation Technologies LLC
Website: https://wot.ae
Email: support@wot.ae
Phone: +971 555 930 369
Address: Abu Hail, Dubai, UAE