All Case Studies
E-CommerceFood & Bakery

Bringing a Family Kaak Recipe from Zahle to Doorsteps Across the UAE

How WOT Innovation gave Em Fares Bakery an online shop that sells fresh-baked kaak, crackers and maamoul UAE-wide while supporting franchise growth.

Em Fares Bakery project visual
Family Recipe Since2012
Delivery CoverageUAE-wide
Product Lines4
Fresh-Baked InventoryDaily
ClientEm Fares Bakery
IndustryFood & Bakery
LocationAl Quoz, Dubai, UAE
ScopeE-Commerce Website, Product Catalogue, Delivery Integration & Franchise Enquiries

The Challenge

Em Fares bakes fresh every day from a single Al Quoz facility and relies on third-party delivery partners to reach customers across the emirates. Their products span traditional kaak, gluten-free and protein crackers, whey protein bites and maamoul, each with different dietary messaging. They needed a storefront that told the family story, sold the full range, and funnelled franchise enquiries, without a large in-house tech team.

E-CommerceBakeryDelivery IntegrationFranchiseBrandingUAE

Our Solution

WOT built a lightweight, fast e-commerce site with a cloud-hosted product catalogue and media library, so the bakery team can update products and photography without developer help. Product pages carry dietary attributes and ingredient notes, delivery partners are surfaced at checkout, and a dedicated franchise section captures qualified leads straight to the owners via WhatsApp and email.

How We Did It

01

Brand Story & Content

Captured the Zahle origin, the family recipe narrative and product photography for every line.

02

Catalogue & Media Platform

Cloud object storage for product imagery with an admin flow for adding and editing products.

03

Storefront Build

Shop with wishlist, cart, dietary filters and mobile-first checkout.

04

Delivery & Contact Flows

Third-party delivery partner links, opening hours, WhatsApp and email contact paths.

05

Franchise Lead Capture

Franchise information page with an enquiry form routed to the founders.

What We Delivered

E-Commerce Storefront
Cloud Media Storage
Product Admin Panel
Wishlist & Cart
Dietary Attribute Tagging
Delivery Partner Integration
WhatsApp Click-to-Chat
Franchise Enquiry Form
Brand Content
Technical SEO
Analytics

The Results

Em Fares now sells its full fresh-baked range online across the UAE with the bakery team managing the catalogue themselves. The franchise section gives the brand a structured path to expansion, and the heritage story is finally told as well online as it is in the bakery.

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