WOT Engage
Customer Engagement Suite
Support that feels human. Scale that doesn't.
WOT Engage replaces the patchwork of support tools most businesses cobble together — giving your team a single inbox for live chat, email tickets, and social messages. The built-in AI chatbot handles common questions instantly, so your team focuses on the conversations that actually need a human.
What's Included
- Live Chat Widget
- AI Chatbot
- Unified Inbox
- Ticketing System
- Knowledge Base
- CSAT & Reporting
Features
Everything You Need
A complete toolkit — not a stripped-down trial. Every plan includes the core features listed below.
Live Chat Widget
Embed a branded chat widget on your site. Respond from the desktop app, mobile, or web.
AI Chatbot
Train a chatbot on your FAQs and product data. Resolves up to 60% of queries without human intervention.
Unified Inbox
All customer messages — email, chat, WhatsApp, Instagram DMs — in one shared inbox.
Ticketing System
Auto-assign tickets, set SLAs, track resolution times, and escalate by priority.
Knowledge Base
Build a self-service help centre that reduces support volume and improves customer confidence.
CSAT & Reporting
Collect satisfaction scores after every interaction and track team performance over time.
How It Works
Up and Running in Minutes
Install the Widget
Paste one line of code on your site. Takes under 5 minutes.
Train Your Bot
Upload your FAQs or connect your knowledge base. The AI learns your products.
Connect Channels
Link your email, WhatsApp, and social inboxes for a unified view.
Resolve & Improve
Track CSAT scores and response times. Improve with every interaction.
Pricing
Simple, Transparent Plans
No hidden fees. Cancel any time. All plans include a 14-day free trial.
Starter
AED 89/mo
- 3 agents
- Live chat
- Email ticketing
- Basic bot
- Email support
Growth
AED 229/mo
- 10 agents
- All channels
- AI chatbot
- Knowledge base
- CSAT tracking
Enterprise
Custom
- Unlimited agents
- Custom AI training
- SLA management
- Dedicated support
Integrations
Connects with Your Stack
Ready to try WOT Engage?
No credit card required. Get fully set up with help from our onboarding team in under an hour.